Contact Us

Hours of operation are Monday - Friday from 9 am to 4 pm EST time. Feel free to contact us through one of the following channels:

For General Inquiries and Product Questions:

Email:You can email us at or fill out the form below.

Phone Call: You can reach us at 1-800-527-6690

Live Chat: Just click on the blue button on the lower right corner on your screen to start live chat.

For Parts inquiries please follow steps below:

The best course of action should you be looking for parts is to reach out to Whitehaus Collection directly. Please email and provide them the following information:

 -In order to properly validate your product and provide correct recommended parts please include a copy of your sales receipt or photo of the fixture to identify model number

-your contact/shipping information

-either take a photo of what part(s) are needed or a short video of the issue occurring if you are not sure what is needed.

Due to reduced/limited staff from Covid-19 response time may take up to 24-48 hours.