Hours of operation are Monday - Friday from 9 am to 4 pm EST time. Feel free to contact us through one of the following channels:
For General Inquiries and Product Questions:
Email:You can email us at firstname.lastname@example.org or fill out the form below.
Phone Call: You can reach us at 1-800-527-6690
Live Chat: Just click on the blue button on the lower right corner on your screen to start live chat.
For Parts inquiries please follow steps below:
The best course of action should you be looking for parts is to reach out to Whitehaus Collection directly. Please email email@example.com and provide them the following information:
-In order to properly validate your product and provide correct recommended parts please include a copy of your sales receipt or photo of the fixture to identify model number
-your contact/shipping information
-either take a photo of what part(s) are needed or a short video of the issue occurring if you are not sure what is needed.
Due to reduced/limited staff from Covid-19 response time may take up to 24-48 hours.