Contact Us

General Inquiries

Our hours of operation are Monday - Friday from 9 am to 4 pm EST time. Feel free to contact us through one of the following channels:

Email: You can email us at support@whitehauscollection.com or fill out the form below.

Phone: You can reach us at 1-800-527-6690.

Live Chat: Simply click the blue button in the lower-right corner of your screen to start chatting with us live!

Parts Inquiries

In order to properly validate your product, and provide the correct recommended parts, please email parts@whitehauscollection.com with the following information:

A copy of your sales receipt or photo of the fixture to identify the model number.
Your contact/shipping information.
A photo of the necessary part(s) or a brief video demonstrating the issue if you're uncertain about what is required.

The turnaround time for responses could range from 24 to 48 hours.